Nintendo Repair Agent
Simnet are the only authorised Nintendo Repair Agent in NZ.
For phone support please call Nintendo:
0800 743 056
For all repair enquires please contact Simnet:
nintendo@simnet.co.nz
09 419 0577
PO Box 340-006
Birkenhead
AUCKLAND
Nintendo Repair Form
For Direct Credit payments:
ASB Bank, Wairau Park
Account name - K M Solutions Ltd
Account number - 12 3119 0136099 001
Sending Repairs to Simnet:
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Use adequate packing around the product to protect it from damage.
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Include your product, purchase receipt, with your name, complete address and daytime contact number with a detailed explanation of the problem.
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Mark full sender and receiver details on the outside of the packaging.
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Alternatively the store where you purchased the product may be able to forward this to Simnet on your behalf.
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If couriering the unit, please use NZ Post for delivery to a PO Box.